DISCLAIMER AND LIMITATION OF LIABILITY
1. Introduction
This Disclaimer governs your use of the website and services of Neurodiverse Travel Co (“the Company”, “we”, “us”, “our”). By using our website, booking our services, or participating in any activities organized by us, you agree to the terms of this disclaimer in full. If you disagree with any part of this disclaimer, you must not use our website or services.
2. Purpose of Services
Neurodiverse Travel Co provides travel planning, facilitation, tours, accommodations, and related services tailored specifically for individuals who identify as neurodivergent. While we aim to create supportive and accessible travel experiences, we do not provide medical, psychological, or therapeutic advice or treatment.
Any information provided on our website or during travel is for general informational purposes only and does not constitute professional, medical, psychiatric, or legal advice.
3. No Medical Responsibility
The Company and its employees, contractors, or agents are not licensed medical or mental health professionals, unless expressly stated otherwise. We do not assume any responsibility for the mental, emotional, or physical well being of clients, including during activities or travel. It is the sole responsibility of clients and their guardians (if applicable) to consult with qualified medical professionals regarding travel readiness.
4. Voluntary Participation and Assumption of Risk
All activities are undertaken voluntarily and at the participant’s own risk. By participating in any travel program or service facilitated by the Company, you acknowledge and accept that travel, especially in unfamiliar environments, may involve inherent risks, including but not limited to:
- Emotional or sensory overload,
- Travel-related injuries,
- Delays or disruptions,
- Interactions with third parties,
- Unforeseen personal triggers or stressors.
You expressly agree to assume full responsibility for any risks, injuries, losses, or damages, known or unknown, which you might incur as a result of participating in the services offered.
5. Limitation of Liability
To the fullest extent permitted by South African law and applicable international laws:
- The Company, its directors, employees, affiliates, or partners shall not be held liable for any direct, indirect, incidental, special, consequential or punitive damages, including but not limited to personal injury, emotional distress, loss of property, or loss of income.
- The Company shall not be liable for any acts or omissions of third-party service providers, including airlines, accommodation providers, transport operators, guides, or any other entities.
6. Indemnity
You agree to indemnify, defend and hold harmless the Company and its staff from any and all claims, demands, liabilities, damages, costs or expenses (including reasonable attorneys’ fees) arising from your use of the services or website, your conduct, or any breach of these terms.
7. Travel Insurance
We strongly recommend that all participants obtain comprehensive travel insurance, including medical cover, cancellation, loss, and emergency repatriation. It is your responsibility to ensure your insurance is valid for the destination and any special needs.
8. Minors and Legal Guardians
Where services are provided to minors or persons under legal guardianship, the parent or legal guardian must provide informed consent and accept responsibility for the participant’s conduct and wellbeing throughout the travel experience.
9. Jurisdiction and Governing Law
This disclaimer shall be governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes relating to this disclaimer or the use of our services will fall under the exclusive jurisdiction of the courts of South Africa.
If the services are provided outside of South Africa, local laws may also apply, and you are responsible for ensuring your compliance with those laws.
10. Updates and Modifications
We reserve the right to modify or update this disclaimer at any time without prior notice. Continued use of the website and services constitutes acceptance of the current version.
